Garden Sheds, Summerhouses, Garden Rooms, Log Cabins and Garden Storage Telford, Shrewsbury, Stafford and West Midlands
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Terms and Conditions

Welcome to our terms and conditions of use. These terms and conditions apply to the use of this website and for any item purchased on it, or in our physical store. By accessing this website and/or placing an order you agree to be bound by these terms and conditions.


We sell: Wooden, Metal and Plastic Sheds, Log Cabins, Play Houses, Summer Houses, Greenhouses, Workshops, Garden Storage and Structures, Garden Furniture and other Outdoor Products.


This Website is operated by Shed City, a trading name of Seda Buildings Limited a Company Registered in England No : 14478142, VAT : 433 1524 29. Registered Office: The Works, Presthope, Much Wenlock, Shropshire, TF13 6DQ.


Trading and Correspondence address: Shed City, Whitchurch Road, Wellington, Telford, TF1 3AG.


Please note that in some cases, we accept orders as agents on behalf of third party sellers. The resulting legal contract is between you and that third party seller, and is subject to the terms and conditions of that third party seller, which they will advise you of directly. You should carefully review their terms and conditions applying to the transaction.


You can contact us on:


Telephone Number: 01952 270070
Email: hi@shedcity.co.uk
Reference to ‘we’, ‘us’, ‘our’ are reference to Seda Buildings Limited and its trading name Shed City.


Introduction


You will be able to access most areas of this website without registering your details with us. Certain areas are only open to you if you register. We may change these terms and conditions at any time by updating this posting. You should check this website from time to time to review the terms and conditions to make sure you have the most recent version relevant to your contract.


These terms and conditions are for Private Purchasers (consumers) only. For clarification a consumer is any person who does not deal in the course of their business.


If you are buying our goods to re-sell then you need to notify us in writing to open a re-seller account with us. Our contact details are on the first page of this document.


If you have any questions about these terms and conditions and how they affect you please contact us 01952 270070 or email hi@shedcity.co.uk

1. Pricing & Payment Methods

Prices listed are in GBP (British £) and are inclusive of VAT, most of the prices on our website include standard delivery to UK mainland postcodes although additional charges may apply to deliveries in certain parts of the UK or overseas, we do our best to make it clear on the product page if delivery charges apply to that specific product, see Section 4 for details.


Latest prices are listed against each specific product on the website and applicable delivery charges will be added at checkout.


Please see section 4 ‘Delivery’ for specific charges in special circumstances.


Our prices are reviewed on a regular basis and any changes will be listed against each specific product on the site.


All prices must be paid in full before dispatch and can be made via the following process;


- Online purchases from our Website – Debit or Credit Card
- Telephone orders – Debit or Credit Card or Bank Transfer
- Instore Purchases - Debit or Credit Card, Bank Transfer or Cash


When you make a payment by credit card, you are automatically covered by section 75 of the consumer credit act 1974. Section 75 is a piece of legislation designed to remove the risk that you, as a consumer, will ever get into debt paying for goods or services that you didn’t receive, were faulty or not as described. When you use your credit card to pay for goods or services between £100 and £30000, section 75 holds your credit card provider ‘jointly and severally’ responsible for your purchase. This means that you have the right to claim a refund from your credit card provider if there is a problem with the goods or services you ordered.


Please note that payments made by debit cards are not covered by section 75 of the Consumer Credit Act 1974.


Payment is taken when we receive your order. On-line and telephone order payments are processed via our SSL (Secure Socket Layer) secure payment system.


2. Buying / Ordering Products


You are deemed to have placed an order with us by ordering online via our online checkout process, by placing an order over the telephone, or by purchasing our products in our physical store. As part of the checkout process you will be given the opportunity to check your order and correct any errors. We will send you an order acknowledgement detailing the products you have ordered. This will be done by e-mail for online or telephone purchases, or via email or hard copy in person for instore purchases.


We will accept your order when we confirm the order by e-mail, we will send written confirmation of your order via Royal Mail if you so request.


Once the order is accepted the contract is formed, however we may still refuse to accept your order after confirmation where:


• Goods are not available; in which case we may offer a substitute of the same type and quality. You will be notified of this substitution by post or e-mail or telephone. You will have an opportunity to return the substitute goods if they are not acceptable. We will bear the cost of returning the substitute goods to our offices;
• We cannot obtain authorisation for your payment;
• There has been a product description error; or
• It is logistically impossible for us to deliver the goods to that location; or delivery surcharges are applicable and have not been paid; or through error, we have under-priced an item; we will not be liable to supply that item to you at the stated price. We will notify you of this before despatching the item to you. In those circumstances, we will also notify you of the correct price, so that you may decide whether or not you wish to continue with the purchase. If you decide not to order the goods, we will give you a full refund on any amount paid in accordance with our Cancellations and Returns Policy set out in section 8 below.


Delivery will take place within 60 days of the order being confirmed unless otherwise agreed with you.


3. Order Acknowledgement


Once your order is placed, we endeavour to send out an acknowledgement email, providing you with the applicable contact details as provided to us, your order reference number and estimated delivery date. In most cases, you will be contacted prior to that estimated delivery date to notify you of the day on which your delivery will be made.

4. Delivery


Delivery charge varies according to postcode, product and/or mode of delivery. Other locations may still be subject to a separate delivery surcharge even for items which are shown as Free Delivery.


For Third Party Courier deliveries, delivery service generally takes place between the hours of 6am and 6pm. Once the item has arrived at the delivery address, the buyer or any person authorised by the buyer to accept the goods on their behalf, must acknowledge the delivery by way of a signature. Couriers will not leave any package unsigned for. In some circumstances, and by prior written arrangement, if you know that you will not be around to take the delivery, you can leave a signed note instructing the delivery courier to leave the item in a safe place.


Due to the nature of external contract delivery, additional delivery charges are outside our control and we will not be held responsible for such costs. By agreeing to the terms and conditions you are also agreeing to accept additional delivery charges should your postcode or delivery area necessitate these as detailed by notification to you. If you have placed your order online and any additional delivery surcharge is required, your order will be placed on hold until we have been able to make contact and notify you of any additional charges.


You can then choose to continue with your order by paying the additional delivery charges or you may cancel your order at that point and receive a refund if applicable.


Any times or dates stated on our website or emails regarding delivery are estimates only. We endeavour to deliver all goods within 60 days, but we do not accept liability whatsoever for any failure to deliver within that time and offer no compensation for failure to deliver within any given timescale. Orders received on Saturdays, Sundays or public holidays and orders received after 12pm on weekdays, will be processed the next working day. We do not normally deliver on Saturdays, but where we can, and we agree to, an additional charge will be levied. We do not deliver at all on Sundays or public holidays.


Whilst we agree to use all reasonable endeavours to ensure that delivery is made around the delivery lead time advertised, you acknowledge that actual delivery is often via third party suppliers and carriers and can therefore be beyond our reasonable control. Incorrect personal details may also lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full delivery address details, including an accurate postcode of the delivery address so that we can notify you in the event of a delivery problem. If you are not going to be in to accept delivery and you wish the goods to be left, please notify us before delivery in writing via email to orders@shedcity.co.uk or post to Shed City, Whitchurch Road, Wellington, Telford, TF1 3AG.


During adverse weather conditions our delivery service may be affected, resulting in lead times being slightly longer than advertised. Every effort will be made to complete deliveries within the stated time frame or on the pre-arranged date. In the unfortunate event that we are unable to deliver, you accept that we will not be held responsible for loss of earnings or any other out of pocket expenses due to failed or delayed delivery.


4.1 Delivery Times


We endeavour to deliver orders within the timescales specified on product listing pages or, where no delivery period is specified, within a maximum of 60 days. In the event of factors occurring outside of our control, and which prevent delivery within the agreed timescale, we will contact you at the earliest opportunity to inform you of the delay.


Those located offshore or remote mainland areas are those most likely to require a delivery date extension and/or extra charges, if you feel you may be located in such an area, please contact our team before placing an order on 01952 270070 or email hi@shedcity.co.uk


We are unable to deliver some of our products to certain postcodes.


4.2 Delivery Surcharges and Services


The prices stated on this website do not automatically include the cost of carriage to all UK postcodes. We endeavour to make product delivery prices clear on each product page; any standard delivery charges will be calculated at checkout. However, due to the nature of external contract delivery, additional delivery charges are outside our control and the Company will not be held responsible for such costs. By agreeing to the terms and conditions you are also agreeing to accept additional delivery charges should your postcode or area necessitate these as detailed by notification to you. If you have placed your order on line and an additional delivery surcharge is required your order will be placed on hold and you will be contacted to notify you of any additional charges. You can then choose to continue with your order by paying the additional delivery charges or you may cancel your order at that point.


We are unable to deliver some of our products to certain postcodes.


4.3 Next Working Day Deliveries


Where any next working day delivery is offered in the product pages, orders must be placed by 12 noon to be processed in time for a next day delivery. (Orders placed on Saturdays, Sundays, Bank Holidays and after 12 noon will be processed on the next working day). Next day deliveries cannot be guaranteed. Where we fail to meet our next day delivery obligation and the goods are subsequently delivered on another day, we will refund the next day delivery charge to you so long as the error was on our part or that of our nominated carriers.


We cannot refund the fee if the error was due to incorrect information being supplied at the time of order for this service which subsequently causes failure of the next day delivery. In any eventuality we will not be liable for compensation for loss of earnings or third-party fees.


4.4 Missed Delivery


If you miss the delivery of your order, you may incur a re-delivery charge as we have met our original delivery obligation with our first attempted delivery. All delivery times quoted on the product pages on our website, or advised in our physical store, are estimated delivery times only and cannot be guaranteed or wholly relied upon.


5. Order Tracking


You can track your order at any time during the order process. To track your order contact Customer Services by emailing orders@shedcity.co.uk or telephoning us on 01952 270 070 quoting your order reference number.

6. Lead Times


Any times or dates on our website or emails regarding delivery are estimates only and may be increased to some postcodes. We endeavour to deliver all goods within 60 days, but we do not accept liability whatsoever for any failure to deliver within that time and offer no compensation for failure to deliver within any given time scale. Orders received on Saturdays, Sundays or public holidays and orders received after 1pm on weekdays, will be processed the next working day.


We do not normally deliver on Saturdays, but where we can, and we agree to, an additional charge will be levied. We do not deliver at all on Sundays or public holidays.


7. Upon Delivery


Please note that for orders which are not being installed by us we operate a policy of kerb-side delivery only. Kerb-side means to the point of the property/delivery address which is nearest to the delivery vehicle. Delivery teams are often single crew (1 person) and as such will not be able to move items any further than 2-3 metres from the delivery vehicle. If it is requested that the driver does so, then it will be at the sole discretion of the driver and we are under no obligation to do so at your request, although we will always make our best efforts to assist where possible. If you have any special requirements or believe access to your address may be difficult for our delivery driver then please contact us on 01952 270 070 or email hi@shedcity.co.uk


We need an access road capable of taking a vehicle 9 metres long and 2.6 metres wide (about the size of a bin lorry). If we have to deliver using different vehicles, or if we cannot safely bring a vehicle to your site, then any reasonable costs incurred by us in arranging the delivery will be applied to your order.


Delivery will be deemed as successfully made once the product has arrived at the address specified so long as the product has been signed for or, by prior written arrangement, a signed note by the buyer has been left to say that the goods can be left unsigned for. Where goods are required to be signed for, these must be signed for by an adult aged over 18 years. A kerb-side delivery will take place. The driver will not request assistance unless it is offered by the customer.


Products are your responsibility once they have been received by you, your agent or the intended recipient or a signed note has been left indicating that delivery can be left unattended. Any loss or damage to the products will be at your own risk.


We advise that you do not arrange any third-party ancillary services (e.g. installation) until all goods are delivered and checked. We will not be held responsible for unnecessary expense incurred in this regard where the delivery date has been relied upon but not met. Compensation will not be issued under such circumstances.


In case of delivery to certain locations such as hospitals, airports, hotels and other business premises, the signature of any person authorised to accept delivery on behalf of that organisation shall be accepted as proof of delivery of the goods to yourself.


If there is cause for concern or any other problems identified, such as damaged parts, on or after delivery, do not attempt assembly. Please call 01952 270 070 for advice.


8. Cancellations & Returns Policy


8.1 If you wish to cancel your order you must inform us in writing either by email to orders@shedcity.co.uk or by post to Shed City, Whitchurch Road, Wellington, Telford TF1 3AG. Orders cancelled within 7 days of the order date will be refunded in full within 14 working days of your written confirmation that you wish to cancel the order. We will only process refunds back to the same card which was used to pay for the original order, or into the same bank account from which payment was originally received.


8.2 Following delivery of your order, If you’re not happy with your purchase you can return it within 14 days of delivery, as long as you haven’t unpacked it or attempted to install it already. This does not apply to Custom -made orders (please see 8.2 Custom-made Orders). There may be a charge for collection of goods by the supplier and this will vary depending on the supplier and product type. See section 8.4 for further information on third party suppliers.


8.3 Custom-made Orders are orders which have been manufactured to your specific requirements. For the avoidance of doubt, a Custom-made order will include any product where you have selected a door position, window position, treatment type, cladding material or anything other than a ‘standard’ product which is available on our website or in our physical store and does not offer any form of modification or customisation option. For Custom-made orders the following cancellation rules will apply;


a) Cancellation within 7 days of order – Full refund


b) Between 7 and 14 days – Refund Less 30% of order value


c) Between 14 days and confirming a delivery date - Refund Less 50% of order vale


d) After confirming a delivery date – Refund Less 80% of order vale


In the unfortunate situation that you are unhappy with a custom-made order, in the first instance we will offer to repair or replace any damaged or missing components with new ones free of charge. You must notify us of any damages or missing components at your earliest opportunity following delivery, and in any eventuality, in writing within 48 hours of delivery. We will make repair visits at our earliest opportunity and agree these with you in advance of arrival. Your Statutory rights are not affected.


Please note that in some cases, we accept orders as agents on behalf of third party sellers. The resulting legal contract is between you and that third party seller, and is subject to the terms and conditions of that third party seller, which they will advise you of directly. You should carefully review their terms and conditions applying to the transaction.


8.4 Details of Third Party Returns Policies can be found at the following locations:


Power Sheds Products - https://www.powersheds.com/returns


Plastic & Metal Sheds & Storage Boxes and Greenhouses - https://smgardensheds.com/help/terms

9. Installation


All orders are for the supply of goods regardless of Fitting/Installation. All products are designed and manufactured for the purpose of self assembly by the customer unless otherwise stated. We may, on selected products, offer a paid or Free Fitting/Installation service. In any eventuality, the products which we sell will require the following criteria to be met to ensure the successful installation and performance of the product.


A safe, clear, walk in access to the base location, being at least 3ft wide, clear of hazards and obstructions including but not limited to; vehicles – bins – structures – animal waste – restrictive corners along the access route.


We cannot carry products through houses or lift over obstructions including but not limited to; fences – walls – hedges – raised borders – garages, nor can we assist in the passing of goods over such obstructions.


No overhead restrictions below 8 feet (244cms) in height – including but not limited to; doorways -gate rails – arches – brickwork - cables


The Base/Location of the Product will need to be totally level, flat and solid and of sufficient size for the product ordered. No overhanging branches, foliage, cables or alike encroaching into the area where the product will be positioned.


We may be able to offer a base installation service subject to your location and circumstances. Please call us on 01952 270 070 or email hi@shedcity.co.uk for more information.


A clear working space between the location of the building and any surrounding features such as Fences, Walls, Hedges or any other structures or boundaries. A minimum of 16 inches (40cms) will be required over and above the size of the product ordered. For Composite Cladded Garden Rooms and Log Cabins this space needs to be a minimum of 24 inches (60cms).


If we have offered an installation service, whether paid or as a free service, and regardless of whether it is via our own installation teams or by one of our trusted third party installation teams, failure to ensure that the above criteria are met may result in a Failed Installation. In such instances the goods will be left at the delivery address until the defective base or access problems have been rectified and we have received evidence (by way of still or moving imagery) to confirm that a revisit to fit is suitable. We may also charge for this service at the following rates;


Paid Installation Service – a re-delivery charge as per the original order, or at a rate of £1.50 per mile from the installation team’s hub to the delivery address.


Or

Free Fitting – Our normal Fitting Cost as listed on our website or in our sales brochure, plus the original delivery cost.


For example, if the original delivery was £25 with Free fitting (Fitting price normally £120), then the re-visit to fit cost would be £145.


9.1 Installation of Metal and Plastic Sheds and Products will not generally take place on the same day as delivery. Once you have received the delivery of the goods, we suggest calling the installation team on the details provided with your order to arrange a suitable day for the installation to take place. An additional 15 working days extension to the stated lead time will generally apply to any order for installation on these products. It is the customers responsibility to ensure safe storage of the goods until the installation date. Packages should be kept clean, dry and unopened until the installer arrives, if the packaging has been opened prior to the installation day and there are parts missing or damaged they may not be replaced free of charge.


9.2 Installation of Power products will not generally take place on the same day as delivery. If the installation service has been paid, we will endeavour to fit these products within 5 working days of the delivery date and will arrange an agreeable date with you. These products are delivered on a pallet and fixed in an upright position. It is the customers responsibility to ensure safe storage of the product until the installation date. Do not unpack the product from the pallet until the installer arrives, if the packaging has been opened prior to the installation day and there are parts missing or damaged they may not be replaced free of charge.


9.3 Orders for our Fitting/Installation service will be subject to the completion of our Fitting & Installation Document which will outline the above points and be signed and confirmed by the customer as a separate document to the order form. The suitability of the access, the base and the clearance around the proposed location of the product will ultimately be at the discretion of the installation team on the day. The installation team will endeavour to carry out the installation on the arranged date, in the unlikely event that the arranged date is not met we will not be liable for refund of the Fitting/Installation service or compensation and reserve the right for a reasonable extension.


9.4 On completion of the Fitting/Installation the customer, or a nominated third party shall sign and date an installation note which will be retained by the installation team as proof of installation and acceptance of the completed works. It is the responsibility of the customer to ensure that a nominated adult over the age of 18 years is present to sign on their behalf if the customer cannot be present.


10. Planning Permission and Building Regulations
The following general guidelines surrounding planning permission and building regulations for your assistance. It’s important to remember that it’s your responsibility to check whether your circumstances require planning permission or building regulations and they can be subject to change over time.


Although most of our buildings are designed not to require planning permission, there are exceptions. If you’re unsure about planning regulations in your area, you should always check with your local Planning office who will be able to advise you on whether you will require planning permission for your garden building.


Planning Permission


Planning permission is not needed if the development matches a set of criteria – Permitted Development Rules. These are guidelines which you can follow and if the garden building matches the criteria, planning permission may not be necessary. Please note that some local authorities have excluded permitted development rights on new build developments.

Here are the Permitted Development Rules

  • Maximum height of 2.5 metres and within two metres of a boundary curtilage of the dwelling house.
  • No garden building on land forward of a wall forming the principal elevation.
  • No balconies, raised platforms or verandas.
  • Garden buildings to be single storey with maximum eaves height of 2.5 meters and maximum overall height of four metres with a dual pitched roof or three metres for any other roof.
  • No more than half the area of land around the original house* would be covered by additions or other buildings.
  • On designated land buildings, enclosures, containers and pools at the side of properties will require planning permission.
  • Within the curtilage of listed buildings, any garden building will require planning permission.
    In National Parks, the Broads, Areas of Outstanding National Beauty and World Heritage Sites, the maximum area to be covered by buildings or pools more than 20 metres from house to be limited to 10 square metres.


* Original house: as it was first built or as it stood on 1st July 1949 (if built before that date).


Designated land: includes National Parks and the Broads, Areas of Outstanding Natural Beauty and World Heritage sites (source – planningportal.gov.uk).


For more detailed information on Planning Permission for outbuildings, you can visit the online Interactive Planning Portal.


But the Permitted Development Rules don’t apply to my plans?


If your plans don’t match the permitted development criteria, it doesn’t mean you won’t be able to fulfil your plans for a garden building. You will need to contact your local council and apply for planning permission.


Building Regulations


Building regulation is based on the size of a garden building, as well as the use and location. For a small garden building such as a shed, you needn’t worry about building regulations.


Our buildings are not designed to meet building regulations as the majority do not need to meet them. Nevertheless, they can apply in certain circumstances so it’s important to ensure you will not be using a garden building in a way which will require any building regulations.


These statements must be TRUE:

  • The building will contain no sleeping accommodation.
  • If it is over 15 square metres in internal floor space, it must be at least 1 metre away from any boundary.
  • If the building is over 30 metres in internal floor space, then you are aware the building doesn’t comply with building regulations and you intend to use it for Agricultural purposes or as a building in which people do not normally go.


If the building has an internal floor space of up to 15 metre square, it’s likely you will not need any Building Regulations. There’s no requirement to meet building regulations in this case, except for Sleeping Accommodation.


However, if the building has an internal floor space of between 15 metre square and 30 metre square, the building needs to be positioned at least 1 metre away from any boundary. We recommend speaking to your local building control office and talk through the options with them. If the building is 1 metre away from any boundary, you shouldn’t have to do this.


For outbuildings with an Internal floor space of over 30 metres square, the Building Regulations depend on how you will be using the building.


You can make your own checks regarding Building Regulations at Government Planning Portal. https://www.gov.uk/building-regulations-approval


As we pointed out at the start of this section, it is important to remember that Regulations change from time to time. It is your responsibility to ensure that your plans meet with the requirements, so we would always recommend checking with your local planning office for confirmation on any of the above.


11. Photographs & Images


Photographs and images on this website or in our sales brochures may have been supplied to us by the manufacturers, or with regard to our products they will have been supplied by us but in any event, they are used to represent the style of the product only and must not be solely relied upon when making a purchase. Timber products in particular are natural products and as such are liable to colour variations depending on varying factors. We have examples of the various products and materials on display in our physical store and strongly recommend that you view the products instore where possible.


12. Liability
These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English Courts.


These terms and conditions together with the privacy policy, security policy, and order, order acknowledgement and communications and payment method instructions, if any, are the whole agreement between you and us. If any provision or terms and conditions is found by any competent jurisdiction to be invalid the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.


Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.


You must be over the age of 18 years to purchase the goods and services available on this website or in our physical store and to register with this website.


Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such terms is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.


We have used our best endeavours to ensure that our website complies with UK laws. However, we make no representations that the materials on our website are appropriate or available for use in locations outside the UK. Those who visit our website from other locations do so on their own initiative and are responsible for compliance with all applicable laws.


You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.


These terms and conditions do not affect your statutory rights.

13. Modifications to Website


While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website or to the products and prices described in it.


If you are relying wholly on any content to make your purchase decision, please feel free to contact us on 01952 270 070 to clarify and confirm any detail prior to placing your order with us. This does not affect your statutory rights.


14. Visitor Material and Conduct


Other than personally identifiable information, which is covered in our Privacy Policy any material you transmit or post to this Website will be considered non-confidential and non-proprietary.


You are prohibited from posting or transmitting to or from this Website any material:

  • That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
  • For which you have not obtained all necessary licences and/or approvals;
  • Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world or;
  • Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
  • You may not misuse the Website (including, without limitation, by hacking).


We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses of the Licence Section.


If you place an order with us, occasionally we may use your name, product purchased and location for marketing messages displayed on our website. We care about your privacy so these messages will be depersonalised by using a shortened version of your name and county only.


15. Licence


You are permitted to print and download extracts from this Website for your own use on the following basis:


No documents or related graphics on this Website are modified in any way;


No graphics on this Website are used separately from accompanying text: and any of our copyright and trade mark notices and this permission notice appear in all copies.


Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any download or printed extracts from this Website.


No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.


Any rights not expressly granted in these terms are reserved.


16. Service Access


While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period.
Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.


17. Linked Sites


Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them.

18. Registration


Each registration is for a single user only. We do not advise you to share your user name and password with any person nor with multiple users on a network.


Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password you should contact us immediately.


We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.


19. Additional Information


Items bought by companies or individuals for trade or resale purposes will not have any warranty other than provided by the original manufacturer. All products are sold for domestic use only. Any warranty offered or implied is valid for goods within the United Kingdom. You may not assign, sub-licence or otherwise transfer any of your rights under these terms and conditions.


We endeavour to ensure that all information on this site is accurate. However, if an error does occur, we will contact you as soon as we become aware of the error, to discuss whether you wish to continue with your order or not. If you cancel your order, you will receive a full refund of any charges paid in advance.


We do not provide planning advice, if you are in any doubt, please check whether planning permission or building regulations are required before purchase.


20. Anti-Rot Guarantee
Overlap Buildings – up to 10 years
Tongue & Groove Buildings – up to 10 years
Log Cabins – up to 10 years
Tanalised & Waterproofed Buildings – up to 15 years
Factory Spray Painted Buildings – up to 10 years
The guarantee covers wood against:

  • Rot
  • Decay
  • Insect Infestation


Please note: The guarantee does not cover timber splits or warping which may occur naturally over time, nor does it cover mould or mildew.
Information sheets which cover the individual treatments are available to download or print in the following location: Maintenance & Guarantees
Our Guarantees do not apply to buildings that have been relocated, ex-display models and do not cover general wear and tear.


20.1 Validity of Guarantee


To comply with the conditions of the guarantee:

  • The assembly instructions which are supplied with each building should be adhered to
  • If any part of pre-treated timber is cut, notched or drilled then an approved cut-end treatment should be applied to comply with the conditions of the guarantee.
  • A suitable solvent based timber treatment should be applied at the time of first build and then applied every 12 months to maintain the appearance of the timber and to comply with the conditions of the guarantee. The application and/or mixing guidelines provided by the manufacturer of the timber treatment should be followed.
  • Fascia boards and finials should be removed periodically and treated on the back/underside with a solvent based timber treatment to preserve these components, this should be carried out at the same time as the annual application on the rest of the product.


20.2 Invalid Guarantee


We reserve the right not to honour claims under this Guarantee at our discretion, in any circumstances, which include, but are not limited to, the following:

  • If the building has been customised or modified in any way.
  • The person claiming is not the original purchaser of the building.
  • The building has not been treated annually or as per the manufacturers recommendations
  • The building has not been erected on a suitable sized flat, solid level concrete / slab base or placed on pressure treated bearers.
  • The building has not been erected, fitted or installed correctly.
  • The building is or has been placed within 16 inches (40cm) of any obstruction (walls, trees, fences etc.) which can allow moisture to penetrate the timber.


20.3 General Information


Wood is a natural product and susceptible to changes in the external environment. Extremes of temperature or weather conditions will cause a reaction in the timber. Sawn timber and machine-rounded items in particular, may split. This will not affect the structural strength of the wood or the product guarantee. The Seller shall not be liable to the Buyer or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of the Seller’s obligations in relation to the Goods, if the delay or failure was due to any cause beyond the Seller’s reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Seller’s reasonable control:

  • Flooding
  • Storm
  • Fire
  • Explosion
  • War or threat of war
  • Sabotage, civil disturbance or requisition


These terms and conditions do not affect your statutory rights.

© 2024 All rights reserved  |  Shed City is a trading name of Seda Buildings Limited

Company Reg: 14478142 | VAT no: 433152429

Showsite Address: Whitchurch Road, Wellington, Telford, Shropshire, TF1 3AG

*Wooden Buildings Made in the UK